Privacy Policy

This privacy policy describes the personal data collected or generated (processed) when you interact with www.chucheskidswear.co.uk through our website, It also explains how your personal data is used, shared and protected, what choices you have relating to your personal data and how you can contact us.

What Personal Data do we collect and when?

We ask you for certain personal data to provide you with the products or services you request. For example, when you make purchases, contact our consumer services, request to receive communications or create an account.

This personal data includes your:

Contact details including name, email, telephone number and shipping and billing address; login and account information, including screen name, password and unique user ID; personal details including hometown and purchase history; payment or credit card information; or personal preferences including your wish list as well as marketing and cookie preferences.

To Communicate Information about our products, and for other promotional purposes, when you consent, we will send you marketing communications and news concerning Chuches’ products. You can opt-out at any time after you have given your consent.

If you are an existing customer of Chuches Kidswear (for example, if you have placed an order with us), we may use the contact details you provided to send you marketing communications about similar products where permitted by applicable law (unless you have opted-out). In other cases, we ask for your consent to send you marketing information. We use the personal data you provide to us to operate our business. For example, when you make a purchase, we use that information for accounting, audits and other internal functions.

We may use personal data about how you use our products and services to enhance your user experience and to help us diagnose technical and service problems and administer our Platform.

To Protect Our or Others' Rights, Property or Safety

We may also use personal data about how you use our Platform to prevent, detect or investigate fraud, abuse, illegal use, violations of our Terms of Use, and to comply with court orders, governmental requests or applicable law.

For General Research and Analysis Purposes

We use data about how our visitors use our Platform and services to understand customer behaviour or preferences. For example, we may use information about how visitors to search for and find products to better understand the best ways to organize and present product offerings in our storefront.

Legal Requirements

To process your personal data, we rely on certain legal grounds, depending on how you interact with our website.

When you purchase our products from our website, we need your personal data to fulfil our contract with you. For example, we need your payment and contact details to deliver your order. We also rely on other legal grounds, such as our legitimate interests as a business to process information about the effectiveness of our marketing campaigns, our products, services, events and other promotional initiatives; to operate, improve and maintain our business, products and services; to protect our or others' rights, property or safety; and for general research and analysis purposes. When processing personal data for our legitimate interests, we take appropriate measures to ensure that the interests we pursue are balanced with your interests, rights and freedoms, which we are happy to explain upon request.

We also process your personal data to comply with a legal obligation, or to protect your vital interests.

We share your personal date for the purposes and under the conditions outlined above.
Service providers processing personal data on Chuches’ behalf, for example to process credit cards and payments, shipping and deliveries, host, manage and service our data, distribute emails, research and analysis, manage brand and product promotions as well as administering certain services and features. When using service providers we enter into agreements that require them to implement appropriate technical and organizational measures to protect your personal data. Other third parties to the extent necessary to: comply with a government request, a court order or applicable law; prevent illegal uses of our site or violations of our site’s Terms of Use and our policies; defend ourselves against third party claims; and assist in fraud prevention or investigation (e.g., counterfeiting).

Third-party targeted advertising providers that provide personalization ad tailored advertising services to us. We use such services to match aggregated information that we hold with personal data in their database to create custom audiences and tailor advertising to your interests on the Internet, including social media, as permitted by applicable law. You may opt-out of personalized advertising and custom audiences by sending us an email.

Your personal information will be retained for as long as is necessary to carry out the purposes set out in this privacy policy (unless a longer retention period is required by applicable law). For personal data related to product purchases, we retain this longer to comply with legal obligations (such as tax and sales laws and for warranty purposes).

YOUR RIGHTS Relating to Your Personal Data

You have the right to request: access to your personal data; an electronic copy of your personal data (portability) and to have this information transmitted to another company; correction of your personal data if it is incomplete or inaccurate; or deletion or restriction of your personal data in certain circumstances provided by applicable law. These rights are not absolute.
If you like would to request a copy of your personal data or exercise any of your other rights, please send us an email to info@chucheskidswear.co.uk

Opting Out of Direct Marketing
You can opt-out by modifying your email subscriptions by clicking on the unsubscribe link or following the opt-out instructions included in the email. You can also contact us using the contact details.

Chuches Kidswear collects information, which may include personal data, from your browser when you use our site. We use cookies to collect this information, which may include your IP address; unique cookie identifier, cookie information and information on whether your device has software to access certain features; unique device identifier and device type; domain, browser type and language, operating system and system settings; country and time zone; previously visited websites; information about your interaction with our site such as click behaviour, purchases and indicated preferences; and access times and referring URLs.

We use cookies to track our customers’ usage of the site and to understand our customers’ preferences (such as country and language choices). This enables us to provide services to our customers and improve their online experience. We also use cookies to obtain aggregate data about site traffic and interaction, to identify trends and obtain statistics so that we can improve our site.

There are generally three categories of cookies used on our site:

Functional: These cookies are required for basic site functionality and are therefore always enabled. These include cookies that allow you to be remembered as you explore our Platform within a single session or, if you request, from session to session. They help make the shopping bag and checkout process possible as well as assist in security issues and conforming to regulations.
Performance: These cookies allow us to improve our site’s functionality by tracking usage. In some cases, these cookies improve the speed with which we can process your request and allow us to remember site preferences you have selected. Refusing these cookies may result in poorly-tailored recommendations and slow site performance.
Social media and Advertising: Social media cookies offer the possibility to connect you to your social networks and share content from our Platform through social media. Advertising cookies (of third parties) collect information to help better tailor advertising to your interests, both within and beyond our Platform. In some cases, these cookies involve the processing of your personal data. Refusing these cookies may result in seeing advertising that is not as relevant to you or you not being able to link effectively with Facebook, Twitter, or other social networks and/or not allowing you to share content on social media.

We interact with third-party analytics services on our site. These third parties share reports with us about the use of our site, including to help us better understand our site users’ interests and demographics. These reports do not contain information that directly identifies you. However, they can be used by these third parties for our remarketing campaigns to you if you have turned on certain ads personalization services. Where required by applicable law, we will obtain your consent to conduct this activity.
You may also see our ads on other websites, such as our partner’s websites, because we use third-party ad services. Through these ad services, we can show you ads that may be tailored to your individual interests. These ad services may also track your online activities over time and across multiple websites and apps by collecting information through automated means. This data collection takes place both on our Platform and on third-party websites and apps that participate in these ad services.

CHANGES to Our Privacy Policy

Applicable law and our practices change over time. If we decide to update our privacy policy, we will post the changes on our Platform. If we materially change the way in which we process your personal data, we will provide you with prior notice, or where legally required, request your consent prior to implementing such changes. We strongly encourage you to read our privacy policy and keep yourself informed of our practices. This privacy policy was last modified in March 2023.

If you have any queries please do not hesitate to contact us:

info@chucheskidswear.co.uk

Give us 48 hours for a reply, but will do it as soon as we can.